ClimateQUAL

ClimateQUAL
Author :
Publisher : Rowman & Littlefield
Total Pages : 215
Release :
ISBN-10 : 9781538106549
ISBN-13 : 153810654X
Rating : 4/5 (54X Downloads)

Book Synopsis ClimateQUAL by : Charles B. Lowry

Download or read book ClimateQUAL written by Charles B. Lowry and published by Rowman & Littlefield. This book was released on 2017-08-31 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the application of The ClimateQUAL® survey protocol (originally Organizational Climate and Diversity Assessment–OCDA©) to over 55 libraries with thousands of individual respondents in the US, Canada and UK. The ClimateQUAL toolkit provides the ultimate management tool for effective organizational adaptation by employing deep assessment of a library’s staff opinions to plumb the dimensions of climate and organizational culture important for a healthy organization in a library setting. It tests critical attitudes around 26 validated dimensions. The ClimateQUAL survey measures include work attitudes, diversity climate, leadership and several other dimensions of library climate. The book describes the procedure for evaluating the structure and psychometric properties of each of these scales. The survey protocol provides feedback based on normative data from the libraries that have already participated. By using these normative scales and institutional results effectively, significant improvements can be achieved. Among other results, the ClimateQUAL research shows that the most effective techniques for remediation are not top-down, but those that engage the entire staff. The book touches on all significant findings of the 15-year project, including the positive impact of diversity on customer service experience and the emerging understanding of a new concept—the healthy organization—and how it is built. A full view is provided of the history and experience with ClimateQUAL since its inception and its use in libraries.


ClimateQUAL Related Books

ClimateQUAL
Language: en
Pages: 215
Authors: Charles B. Lowry
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2017-08-31 - Publisher: Rowman & Littlefield

GET EBOOK

This book describes the application of The ClimateQUAL® survey protocol (originally Organizational Climate and Diversity Assessment–OCDA©) to over 55 librar
User Surveys in ARL Libraries
Language: en
Pages: 222
Authors: Laura Rounds
Categories: Academic libraries
Type: BOOK - Published: 1994 - Publisher: Association of Research Libr

GET EBOOK

"Contains the results of a 1994 survey on the use of user surveys by 69 ARL members. This kit focuses on planning, designing, conducting, and analyzing surveys,
Taking Our Pulse
Language: en
Pages: 153
Authors: Jackie M. Dooley
Categories: Libraries
Type: BOOK - Published: 2010 - Publisher:

GET EBOOK

A report of an OCLC Research survey of library special collections holdings and practices at selected institutions in the United States and Canada. Numerous cha
Academic Library Statistics
Language: en
Pages: 22
Authors: Association of Research Libraries
Categories: Academic libraries
Type: BOOK - Published: 1965 - Publisher:

GET EBOOK

The Value of Academic Libraries
Language: en
Pages: 211
Authors: Megan J. Oakleaf
Categories: Education
Type: BOOK - Published: 2010 - Publisher: Assoc of Cllge & Rsrch Libr

GET EBOOK

This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the liter