This is the second of two books by the authors about engineering design principles for human-computer interaction (HCI-EDPs). The books report research that tak

This is the only book that describes a complete approach to customer-centered design, from customer data to system design. Readers will be able to develop the w

This is the first of two books concerned with engineering design principles for Human-Computer Interaction-Engineering Design Principles (HCI-EDPs). The book pr

Human-CenteredSoftwareEngineering: BridgingHCI,UsabilityandSoftwareEngineering From its beginning in the 1980’s, the ?eld of human-computer interaction (HCI)

IFIP's Working Group 2.7(13.4)* has, since its establishment in 1974, con centrated on the software problems of user interfaces. From its original interest in o