Download or read book The Telecom Manager's Survival Guide written by Stephen Medcroft and published by AMACOM/American Management Association. This book was released on 2003 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Between phones, networks, equipment, and vendors, being a telecom manager can be a difficult task. Using four companies' actual experiences as case studies, The Telecom Manager's Survival Guide presents an easily understandable method for lining up the best possible services, putting the right tools in place, and saving the business money. The book takes a practical approach, providing a proactive system for: * Project management for the implementation of new services * Trouble resolution for equipment * Billing audit and reviews * Strategic planning for the future The Telecom Manager's Survival Guide is an important resource for anyone taking charge of their organization's telecommunications initiatives."