The Organizational Measurement Manual
Author | : David Wealleans |
Publisher | : Gower Publishing, Ltd. |
Total Pages | : 204 |
Release | : 2001 |
ISBN-10 | : 0566083493 |
ISBN-13 | : 9780566083495 |
Rating | : 4/5 (495 Downloads) |
Download or read book The Organizational Measurement Manual written by David Wealleans and published by Gower Publishing, Ltd.. This book was released on 2001 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Wealleans, a chartered engineer and practicing business leader, details steps for creating performance measurements at the working level. He addresses procedures for identifying, designing, monitoring, and using measurements and how these might relate to other objectives within an organization, and explores the use of general performance measurement as a management tool for the areas of control, customer satisfaction, and business improvement. Unlike many other guides, a distinction is made between general strategic measurement, and monitoring of process-level measurements that directly relate to the performance of an individual work team. The author is head of international operations for a maritime technology company. Annotation c. Book News, Inc., Portland, OR (booknews.com).