Download or read book The Machine Age of Customer Insight written by Martin Einhorn and published by Emerald Group Publishing. This book was released on 2021-03-15 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Machine Age of Customer Insight demonstrates the impact of machine learning and data analytics, combining an academic state-of-the-art overview of machine learning with cases from well-known companies. These cases show the opportunities and challenges of the transformation process for business and for customer insights more specifically.