The IT Support Handbook

The IT Support Handbook
Author :
Publisher : Apress
Total Pages : 199
Release :
ISBN-10 : 9781484251331
ISBN-13 : 1484251334
Rating : 4/5 (334 Downloads)

Book Synopsis The IT Support Handbook by : Mike Halsey

Download or read book The IT Support Handbook written by Mike Halsey and published by Apress. This book was released on 2019-10-03 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.


The IT Support Handbook Related Books

The IT Support Handbook
Language: en
Pages: 199
Authors: Mike Halsey
Categories: Computers
Type: BOOK - Published: 2019-10-03 - Publisher: Apress

GET EBOOK

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively
The Customer Support Handbook
Language: en
Pages: 216
Authors: Sarah Hatter
Categories: Customer relations
Type: BOOK - Published: 2014-02-04 - Publisher: Cosupport

GET EBOOK

How do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconvenience? The web's leading
Mobile Crane Support Handbook
Language: en
Pages: 266
Authors: David Duerr
Categories:
Type: BOOK - Published: 2019-01-16 - Publisher:

GET EBOOK

Mobile Crane Support Handbook is a comprehensive reference that is focused exclusively on the design and engineering of supports for mobile crane installations.
Be Your Own It Help
Language: en
Pages: 540
Authors: Hadi Minaeipour
Categories:
Type: BOOK - Published: 2018-08-23 - Publisher:

GET EBOOK

The present book is the result of my expertise and studying numerous resources, inspecting, repairing, selling and buying thousands of PCs and laptops. Troubles
The Handbook of Technical Analysis + Test Bank
Language: en
Pages: 997
Authors: Mark Andrew Lim
Categories: Business & Economics
Type: BOOK - Published: 2015-12-07 - Publisher: John Wiley & Sons

GET EBOOK

A self study exam preparatory guide for financial technical analysis certifications Written by the course director and owner of www.tradermasterclass.com, a lea