Download or read book The Impact of the Privatisation on the Motivation of the Housing Professionals of the Hong Kong Housing Department written by Man-Shun Chow and published by Open Dissertation Press. This book was released on 2017-01-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation, "The Impact of the Privatisation on the Motivation of the Housing Professionals of the Hong Kong Housing Department" by Man-shun, Chow, 鄒文遜, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: Abstract The quick pace of the privatisation in the Hong Kong Housing Department roots in the continuous exercises of contracting out its services and divesting its assets recently. The effect of the privatisation seems to deepen the impact on the motivation of the housing professionals in the Department. In an attempt to have a clearer picture of this issue, the goal of this research is to discover the extent to which the privatisation affects the motivation of the housing professionals at different occupational levels in the Department. It was found that confidence, trust and satisfaction were the variables to measure the strength of the three beliefs based on the belief system of Greens and Butkus (1999). To have motivation, the three beliefs should be held by the housing professionals firmly. 124 out of 315 questionnaires were returned from the three samples stratified from the three populations of the housing professionals at the three different occupational levels which are the top, the middle and the frontline managers. The results showed that the top managers held the three beliefs most firmly under the privatisation (the highest motivation), followed by the middle managers, but the frontline managers were unlikely to hold the beliefs firmly (the least motivation). The great divergence of stances was evidenced by the significant differences of all items in the questionnaire used for measuring the motivation. The results also showed that there were no remarkable differences among the housing professionals based on their characteristics except those working in headquarters. Those working in headquarters had higher motivation than those working in estate and other offices. Based on the results of this research, it is suggested that the HD should restructure the jobs to reduce workloads and streamline the working procedures, define goals and objectives clearly to reduce ambiguity, improve communication and information flow of all levels of the staff, and adopt a more participative approach to dealing with problems emerged from the privatisation. DOI: 10.5353/th_b3984914 Subjects: Public housing - Management - Contracting out - China - Hong Kong Employee motivation - China - Hong Kong - Case studies Privatization - China - Hong Kong