The Essence of Total Quality Management

The Essence of Total Quality Management
Author :
Publisher :
Total Pages : 230
Release :
ISBN-10 : 013284902X
ISBN-13 : 9780132849029
Rating : 4/5 (029 Downloads)

Book Synopsis The Essence of Total Quality Management by : John Bank

Download or read book The Essence of Total Quality Management written by John Bank and published by . This book was released on 1992 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:


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Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory