Download or read book The Compliance Business and Its Customers written by E. Kasabov and published by Springer. This book was released on 2012-10-22 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.