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***SUNDAY TIMES BESTSELLER*** With straightforward, heart-felt advice, The Business Survival Kit guides you to a thriving business while nurturing your humanity
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Work can leave you frazzled – but it shouldn't. What you need is some sane advice to get you through. Your body aches. Your brain feels like a mouldy wrung-ou
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After her mother dies, sixteen-year-old Rose works through her grief by finding meaning in a survival kit that her mother left behind.
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Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficul