This is a graduate level textbook that covers the fundamental topics in queuing theory. The book has a broad coverage of methods to calculate important probabil

The object of queueing theory (or the theory of mass service) is the investigation of stochastic processes of a special form which are called queueing (or servi

This book is based on a course I have taught at Cornell University since 1965. The primary topic of this course was queueing theory, but related topics such as

This introductory textbook is designed for a one-semester course on queueing theory that does not require a course on stochastic processes as a prerequisite. By