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Quality and satisfaction are the key indicators of corporate competitiveness. Measurement of customer satisfaction based on the service quality is to be done in
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Managing Service Quality with Technological Innovations in the Banking Industry
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Managing Service Quality with Technological Innovations in the Banking Industry

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Academic Paper from the year 2019 in the subject Business economics - Customer Relationship Management, CRM, , language: English, abstract: This research tries
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The service sector has assumed greater economic importance over the past decade. India is fifteenth in services output. It provides employment to 23% of work fo