Download or read book Secrets of Selling Services: Everything You Need to Sell What Your Customer Can’t See—from Pitch to Close written by Stephan Schiffman and published by McGraw Hill Professional. This book was released on 2012-11-29 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Teaches you how to build your communication skills, listen to your clients, sell a personal relationship, boost your confidence, create client confidence, deliver quality customer service."--P. [4] of cover.