The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based

This book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. You get

This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.

Accompanying CD-ROM contains ... "dozens of tools, instruments, and templates ... [and] a thorough case study which is aligned with each fieldbook chapter to pr

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timel