"A landmark in the debate on the future of public policy."—The Washington Post.

By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an a

* Melds theoretical models with practical experience * Written by world-renowned experts on public administration * Guides future policy debates on helping to b

“A fascinating case for a more engaged government, transformed to meet the challenges and possibilities of the twenty-first century.” —President William J

From David Osborne, the author of Reinventing Government--a biting analysis of the failure of America's public schools and a comprehensive plan for revitalizing