New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve t

In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important additi

Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four univer

A handbook for library scientists learning the ropes in the new arena of online and other electronic resources. Seven contributions look at topics such as the r

In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important additi