This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and de

A state-of-the-art blend of concepts and organizational experiences, the book targets managers who play a vital role in improving performance their own, of thei

Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech i

Included are 50 of the most important articles written by leading practitioners in the training field. Also includes over 50 fully reproducible training tools a