From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns.

Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a backgr

A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneu

International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare

Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflectin