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Authors: Brady Orand
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Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely res
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Authors: Liz Gallacher
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Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate c
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In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam.
Passing Your ITIL Foundation Exam
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Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid Passing your ITIL Foundation Exam - 2011 Edition
IT Service Management Foundation Practice Questions
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IT Service Management Foundation Practice Questions

Authors: Tony Gannon
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The most authoritative guide to preparing for the ITIL(R) V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questio