Download or read book On-The-Level written by Patricia McLagan and published by Berrett-Koehler Publishers. This book was released on 1995-07 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.