An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides po

An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides po

The book contains essays from around the world addressing how globalization and offshoring have affected employment structure and job creation in both developin

'Work sharing' is a labour market instrument devised to distribute a reduced volume of work to the same (or similar) number of workers over a diminished period

In the past two decades, several millions of IT-enabled services jobs have been relocated or ‘offshored’ from the US and Europe to, in particular, low cost