Meaningful Healthcare Experience Design

Meaningful Healthcare Experience Design
Author :
Publisher : CRC Press
Total Pages : 273
Release :
ISBN-10 : 9781351646628
ISBN-13 : 1351646621
Rating : 4/5 (621 Downloads)

Book Synopsis Meaningful Healthcare Experience Design by : Scott Goodwin

Download or read book Meaningful Healthcare Experience Design written by Scott Goodwin and published by CRC Press. This book was released on 2020-05-10 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.


Meaningful Healthcare Experience Design Related Books

Meaningful Healthcare Experience Design
Language: en
Pages: 273
Authors: Scott Goodwin
Categories: Business & Economics
Type: BOOK - Published: 2020-05-10 - Publisher: CRC Press

GET EBOOK

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patien
Design for Care
Language: en
Pages: 356
Authors: Peter H. Jones
Categories: Communication in medicine
Type: BOOK - Published: 2013 - Publisher:

GET EBOOK

Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. D
Human-Centered Service Design for Healthcare Transformation
Language: en
Pages: 469
Authors: Mario A. Pfannstiel
Categories: Medical
Type: BOOK - Published: 2023-01-27 - Publisher: Springer Nature

GET EBOOK

This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve
Designing Experiences
Language: en
Pages: 257
Authors: J. Robert Rossman
Categories: Business & Economics
Type: BOOK - Published: 2019-07-23 - Publisher: Columbia University Press

GET EBOOK

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulti
EXPERIENCE DESIGN Korea & Latin America Research Exchange
Language: en
Pages: 347
Authors: Younghwan Pan
Categories: Design
Type: BOOK - Published: 2021-11-27 - Publisher: 인간과디자인

GET EBOOK

Book Structure In the call for contributions for this publication, we suggested participants cover topics such as experience design, UX design, interaction desi