This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues

Key texts in managing outsourcing risks are outlined in this study along with a critical analysis of the operational tools and techniques which dominate academi

This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not s

"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decisio