International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the g

The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodologi

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all

The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodologi

When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist