Improving Organizational Performance

Improving Organizational Performance
Author :
Publisher : Routledge
Total Pages : 375
Release :
ISBN-10 : 9781317359937
ISBN-13 : 1317359933
Rating : 4/5 (933 Downloads)

Book Synopsis Improving Organizational Performance by : Richard E. Kopelman

Download or read book Improving Organizational Performance written by Richard E. Kopelman and published by Routledge. This book was released on 2019-12-06 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.


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