The managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies aro

The managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies aro

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is bu

Get your business running better in no time by becoming more effective, cost-efficient, and adaptable to changing business needs . . . it's all about your BPI!

This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM).