This volume of the Handbook of Usability and User Experience (UX) presents research and case studies used to design products, systems and environments with good

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides

V. 1. Methods and techniques -- v. 2. Research and case studies.

Currently people deal with various entities (such as hardware, software, buildings, spaces, communities and other people), to meet specific goals while going ab

Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains