Workplace violence is one of today's most serious occupational hazards. This practical guide offers valuable information on how to systematically design and dev

This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model

This report provides an understanding of the nature of workplace violence, and suggests ways of preventing it. It highlights best practice and successful method

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in