Download or read book First-Generation Hispanic Workers written by Isaac Botbol and published by . This book was released on 2021-09-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to help leaders build more positive interactions with their Spanish-speaking team members. Misunderstandings occur even when we speak the same language. How much more so when the employees speak a different language? Yet, despite the language limitations, there is much the leader can do to forge more profound, productive connections with the Spanish-speaking employees. By gaining a deeper insight into the culturally diverse workplace, the team leader will learn to use strategies to reduce communication errors, manage conflict issues and improve employee morale. The book deals with a wide area of ongoing concerns that affect management and Spanish-speaking employees. Over the last 28 years as a bilingual facilitator, I've compiled these "pain points" and offered practical solutions that you can apply in each of the scenarios described. I have no doubt that most of the challenges and issues described in this work, such as favoritism, aggressive behaviors, civility, and respect, are occurring to some degree in your workplace as well. I wish you much success as you develop the skills to effectively address these problem areas and build positive interactions with your Spanish-speaking employees.