Failure to Communicate

Failure to Communicate
Author :
Publisher : Harvard Business Press
Total Pages : 248
Release :
ISBN-10 : 9781422166451
ISBN-13 : 1422166457
Rating : 4/5 (457 Downloads)

Book Synopsis Failure to Communicate by : Holly Weeks

Download or read book Failure to Communicate written by Holly Weeks and published by Harvard Business Press. This book was released on 2010-05-20 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains: · Why we turn to ineffective tactics when the heat is on · How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in · Ways to regain your balance and inject respect into stressful conversations, even when you've been confronted, infuriated, or wronged · Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions · How to get through the hardest conversations with your reputation and relationships intact Using proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.


Failure to Communicate Related Books

Failure to Communicate
Language: en
Pages: 248
Authors: Holly Weeks
Categories: Business & Economics
Type: BOOK - Published: 2010-05-20 - Publisher: Harvard Business Press

GET EBOOK

Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subord
Failure to Communicate
Language: en
Pages: 320
Authors: Kaia Sonderby
Categories: Fiction
Type: BOOK - Published: 2019-10-15 - Publisher: Xandri Corelel

GET EBOOK

Xandri Corelel, autistic woman and leader of starship Carpathia's first contact team, must navigate diplomacy and sabotage to ensure the survival of a species w
A Failure to Communicate
Language: en
Pages:
Authors: S. Andrea Allen
Categories:
Type: BOOK - Published: 2017-01-10 - Publisher:

GET EBOOK

A Failure to Communicate, S. Andrea Allen's debut collection of short fiction, focuses on how communication, or the lack thereof, impacts Black women's lives. T
Failure to Connect
Language: en
Pages: 337
Authors: Jane M. Healy
Categories: Education
Type: BOOK - Published: 1999-07-13 - Publisher: Simon and Schuster

GET EBOOK

In this comprehensive, practical, and unsettling look at computers in children's lives, Jane M. Healy, Ph.D., questions whether computers are really helping or
Shared Struggles
Language: en
Pages: 251
Authors: Ann F. Schrooten
Categories: Medical
Type: BOOK - Published: 2021-04-27 - Publisher: Springer Nature

GET EBOOK

This book tells true and poignant stories from both sides of the physician-patient/parent relationship and provides a unique glimpse into how parents and physic