Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including q

Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relatio

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate libra

Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including q