The purpose of this book is to provide theoretical, analytical, and practical knowledge for first responders. Face-to-face interaction with the client/victim is

In this completely revised and updated classic, Professors Roberts and Springer, along with 51 justice-oriented and forensic experts, have set the standard of c

Criminal justice professionals are confronted with crisis situations on a daily basis in an era when crime ranks in the forefront of domestic social issues, and

This expanded new edition continues to demonstrate and provide theoretical, analytical, and practical knowledge for first responders. Face-to-face interaction w