Download or read book Communication Skills in Nursing, Health and Social Care written by Bernard Moss and published by SAGE. This book was released on 2020-03-30 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings. The new edition features: New chapter entries covering empathy, documentation and simulation Group exercises added in each chapter New information on National Accessible Information Standards on learning difficulties Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.