Child Support Agency - Implementation of the Child Support Reforms

Child Support Agency - Implementation of the Child Support Reforms
Author :
Publisher : The Stationery Office
Total Pages : 92
Release :
ISBN-10 : 0102938695
ISBN-13 : 9780102938692
Rating : 4/5 (692 Downloads)

Book Synopsis Child Support Agency - Implementation of the Child Support Reforms by : Great Britain: National Audit Office

Download or read book Child Support Agency - Implementation of the Child Support Reforms written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2006-06-30 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new system for child support was introduced for new cases and those with links to new cases from 3 March 2003. There were new rules for child support and a simplified calculation of maintenance. In addition the Child Support Agency underwent substantial restructuring and introduced a new IT system. This was necessary because the Agency had been previously missing its targets, suffered from a large backlog of unprocessed cases and there was a low level of compliance from non-resident parents. However there have been problems implementing the reforms. This report provides an assessment of: what caused the problems; the impact on the quality of service provided to the customers; and actions taken by the Agency in response to the problems and the lessons learnt.


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