Download or read book Business Strategies for Information Technology Management written by Kalle Kangas and published by IGI Global. This book was released on 2003-01-01 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This business guide presents theoretical and empirical research on the business value of information technology (IT) and introduces strategic opportunities for using IT management to increase organizational performance. Implementation management is addressed with attention to customer relationship outsourcing, decision support systems, and information systems strategic planning. Domestic, international, and multinational business contexts are covered."