Download or read book A Holistic Approach to Process Optimisation written by Martin Hofmann and published by Springer Nature. This book was released on 2021-07-29 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart. Using successfully realized improvement projects from practice, the concrete implementation of process optimization is illustrated. In addition, it is shown how these methods, which originate from the production sector, can be successfully used in the office sector.