Related Books
Language: en
Pages: 368
Pages: 368
Type: BOOK - Published: 2009-04-23 - Publisher:
A Guide to Service Desk Concepts: Service Desk and the IT Infrastructure Library, 3e, International Edition discusses the different types of help desks that exi
Language: en
Pages: 256
Pages: 256
Type: BOOK - Published: 1997 - Publisher:
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2003-09-17 - Publisher: McGraw-Hill/Irwin
This textbook is intended for students studying for AS degrees in computer information systems or information technology, or for secondary programs teaching voc
Language: en
Pages: 408
Pages: 408
Type: BOOK - Published: 2004-11 - Publisher: Course Technology
This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workpl
Language: en
Pages: 374
Pages: 374
Type: BOOK - Published: 2012-07-26 - Publisher: Routledge
Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
