Praise for Zero Time(TM) "Zero Time provides valuable insight into the critical success factors of the digital age: total customer experience, velocity, and ope

In today’s fast-paced information-driven economy, customers want to make informed buying decision about new products in the least time possible. Your customer

15-year-old Mina Clark lives in a future Manhattan in which girls aren't allowed to get an education, they need permission to speak to boys, and all marriages a

When you’re a new parent, the miracle of life might not always feel so miraculous. Maybe your latest 2:00 a.m., 2:45 a.m., and 3:30 a.m. wake-up calls have le

"A startling new philosophy and practical guide to getting the most out of your money-and out of life-for those who value memorable experiences as much as their