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"The Zero Defects Option" was written to explain the leader's role in producing error-free products and services. It is the only book that correctly explains th
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A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system fo
Zero Defect Software
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In today's unforgiving business environment where customers demand zero defect software at lower costs-it is testing that provides the opportunity for software