The 186-page study presents results of an exhaustive questionnaire about virtual reference services answered by more than 50 academic, public and special librar

This book promotes the use of reference materials by offering simple guidance to the often baffling subject of how to use reference tools. The worksheets can be

Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyz

Electronic Resources Librarianship: A Practical Guide for Librarians will help new e-resources librarians to hit the ground running. Simultaneously a step-by-st

The 80-page study presents the results of a survey of 42 libraries with tablet lending programs or those just about to implement one. The report gives detailed