Download or read book Where Does it Hurt? written by Jonathan Bush and published by Portfolio. This book was released on 2014 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Jonathan Bush of athenahealth leads readers through the underbelly of American health care, which has missed the customer service revolution of the past two decades, while reflecting on his own journey from ambulance driver to CEO of one of the nation's fastest growing tech companies. He offers a vision and plan for disrupting the current system and pushes to restore the sanctity of the physician-patient experience. The key, he argues, is more innovation, less regulation, and a wider range of choices for customers"--Provided by publisher.