Over the past two decades, the healthcare community increasingly recognized the importance and the impact of medical errors on patient safety and clinical outco

Over the past decade it has been increasingly recognized that medical errors constitute an important determinant of patient safety, quality of care, and clinica

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community

It is clearly recognized that medical errors represent a significant source of preventable healthcare-related morbidity and mortality. Furthermore, evidence sho

This text uses a case-based approach to share knowledge and techniques on how to operationalize much of the theoretical underpinnings of hospital quality and sa