An update of the classic book that reveals the 6 keys to successful management In this new edition of his best-selling book, Robert Benfari explains that the be

This text explores the experiences of tempered radicals. These are people who want to become valued and successful members of their organisations without sellin

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to b

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

In the world of theatre, the technical director is responsible for overseeing the safe and efficient realization and implementation of scenery for the stage. Th