Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, e

This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive

From the founder of the renowned Verbal Judo Institute What you say and how you say it critically impacts the outcome of your contact with people...be it subjec

Most of us are under verbal attack everyday and often don't realize it. In "The Gentle Art of Verbal Self-Defense" you'll learn the skills you need to respond t

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts