Download or read book The Receptionist Handbook written by Lisa Harmon and published by Createspace Independent Publishing Platform. This book was released on 2010-01-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This no-nonsense guide to being a receptionist is just the handbook corporate America has been waiting for! Every front desk employee should be required to read this delightful, quirky little book. The illustrations keep it rolling, and the text is as insightful as it is humorous. It covers topics on clothing and image, core reception skills and more! With tips on how to get organized and examples of just what to say in every situation, this is a "must have" for any receptionist who has ever felt upstaged by the rest of the office!