Packed with boots-on-the-ground commentary, this book presents strategies to help libraries survive and succeed.

Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform yo

A higher purpose is not simply about profit. Symbolising the motivations of our actions and efforts, it reflects something much more aspirational and contribute

The rampant nature of technology has caused a shift in information seeking behaviors. In addition, current trends such as evidence based medicine and informatio

Education is a fundamental human right, yet much of the world's population lives with poor literacy. Due to rapidly growing technology and internet usage, open