Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection

The main purpose of this study is to determine the extent to which, through the performance of (indirect) normative functions and the application of principles

One increasingly popular device for achieving a balance between authority and accountability in government is the institution of the ombudsman. The first non-Sc

This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized i