Download or read book The Little Black Book of Management: Essential Tools for Getting Results NOW written by Suzanne Turner and published by McGraw Hill Professional. This book was released on 2010-06-11 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a series of two-page overviews of 100 common management tools such as balanced scorecard, benchmarking, SWOT analysis, Just in Time, Six Sigma, time management, presentations and team-building. Includes tips on when and how to use each tool, as well as examples and exercises.