Senior information executives are currently confronted by a continually growing and increasingly complex set of challenges. These include rapidly changing techn

The field of e-Government has emerged alongside the developments in information technology in recent decades, and has become an increasingly important factor in

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government refers to the practice of online public r

This book highlights the electronic governance in a smart city through case studies of cities located in many countries. “E-Government” refers to the use by

E-governance affects every citizen. New information and communication technologies (ICTs) have made public services easier to access and information easier to o