Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client

The Oxford Handbook of Offshoring and Global Employment deals with a key issue of our time: How do globalization, economic growth and technological developments

Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides inv

The evolution of a rapidly growing mode of offshoring, captive centers: basic models, strategies, and case studies of Fortune Global 250 firms. In today's globa